Well, the reviews didn't contain the kindest adjectives. Over-cooked. Under-flavored. Forgettable. One order went wrong in at least four different ways (wrong temperature, wrong preparation, wrong cheese, unrequested mushrooms). While the pretzel bun was of right size and of excellent absorption quality, it was a bit on the dry side. Maybe a day too old? Similarly, the beef, while serviceable, lacked -- wait for it -- flavor. The service seemed both too slow and yet the whole lunch was over surprisingly fast. Did time stop? Or did we just lose the will to tell time? We may never know. We all liked the bacon, though. Verdict range between a low of 50 (two of 'em) and a high of 70. Average: 61.P.S. We appreciate the attentive after-the-fact inquiry from HC management. Maybe we'll give you another try.
We are very sorry to hear that your recent experience at Harry’s was less than perfect. We would appreciate the opportunity to discuss this with you further. Please call our General Manager, Lee at 312-828-0966—we value your opinion and look forward to providing you with the level of quality and service for which Harry’s is known.
ReplyDelete